Birdeye is usually a reputation management and electronic customer experience platform for nearby brands and multi-site businesses. Birdeye’s AI-run platform is used by brands to interact with customers, generate loyalty, and excel in community markets. The only achievable exception is folks who purchased an product someplace else, then reviewed

For positive feedback, a simple acknowledgement of appreciation can go a long way in reinforcing the customer’s choice to pick your business. In terms of negative feedback, nonetheless, the stakes are bigger. It’s imperative that you Have got a structured method of address problems, such as a list of suggestions regarding how to apologize, how